Shipping Policy

Shipping Policy

Thanks for shopping with us.colorwayebike.com. To keep track of your order, contact us.colorwayebike.com (support@colorwayebike.com) so we can provide you the order’s tracking number.

Order Processing Time

• It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
• Generally, orders are shipped within 1 working days of order confirmation/payment. Orders made on the weekends might experience delay.
• Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

Shipping Cost & Transit Time

Country	Estimated Delivery Time	Shipping Cost	Courier
United State	3-4 working days	Free Shipping	USPS/FEDEX

Total Delivery Time = Processing Time + Shipping Time(depending on your location)

We do not ship to countries other than those listed above at this time.

Tracking

• You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
• Tracking information may take 48 to 72 hours to update.
• If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.

Delivery Time Exceeded

 If your order is delayed, please contact us via email support@colorwayebike.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.

Order Cancellations